Any questions you want to practice should be geared towards your reliability, teamwork, and ability to follow instructions. Various funeral homes and crematories should also be looking for motivation and enthusiasm for the specific position. You need to know some of the most common questions asked in interviews shared by Pritish Kumar Halder.
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Try practicing some of these common Funeral Director’s job interview questions:
1. What would you do if you were preparing a body for viewing and the family wanted to see the deceased’s natural features?
How to answer: This question is a test of your professionalism and ability to handle difficult situations. In your answer, show the interviewer that you can be respectful while still following the family’s wishes.
Answer: “I would first ask the family if they wanted me to apply makeup or other cosmetics to make the deceased look more like their natural self. If they said yes, I would do so with care and respect. If they said no, I would inform them that the body will appear pale and waxy but that it is normal for someone who has died. I would also offer to leave the room during the viewing if the family preferred privacy.”
2. How well do you know the local funeral laws and regulations?
How to answer: Funeral directors must be knowledgeable about the laws and regulations in their state. This question helps employers determine how much experience you have with local laws and whether you can follow them if hired. Use your answer to highlight any specific knowledge you have of the law, including what you know about embalming requirements, funeral home licensing or other important details.
Answer: “I am very familiar with the local laws regarding funerals. In my last position, I helped update our policies to comply with new legislation. For example, we used to allow open casket viewing but had to change that policy when the state changed its rules. I also understand that each state has different laws for cremation, so I would make sure to learn those as well.”
3. When meeting with a client for the first time, how do you establish trust and build rapport?
How to answer: Funeral directors often meet with clients for the first time when they’re delivering a loved one’s remains. This question helps employers understand how you’ll establish trust and build rapport with grieving families. Use your answer to highlight your interpersonal skills, empathy, and compassion.
Answer: “When I’m meeting with a client for the first time, I try to make them feel as comfortable as possible. I introduce myself and shake their hand. Then, I ask if there is anything I can do to help them or if they have any questions. I also let them know that I am always available to answer questions or address concerns.”
Not every question you will encounter when interviewing for Funeral Director’s position will be related to a funeral event supportive job. But those are the common topics interviewer can ask for selecting a qualified candidates.
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Composed by: Suma Sarker