Any questions you want to practice should be geared towards your reliability, teamwork and ability to follow instructions. Bakeries, pastry shops, catering companies, restaurants and grocery stores should also be looking for motivation and enthusiasm for the specific position. You need to know some of the most common questions asked in interviews. Just taking a closer look with Pritish Kumar Halder on the cake designers’ interview.
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Try practicing some of these common Cake Designer’s job interview questions:
1. Why did you choose to become a cake decorator?
How to answer: This question shows hiring managers why you want to work in their bakery. It can provide them with insight into your background and goals in baking. In your answer, try sharing one to two reasons why you want to pursue baking.
Answer: “It’s something I really enjoy doing. I found frosting cakes simply to be enjoyable. And one day I realized a cake is no difference from a canvas, and the frosting is the paint. And even better than a painting, it’s delicious! I would like to exercise my creative abilities while giving customers a great product. Because it allows me to use my artist ability to make great treats. It is a creative occupation, where you get immediate satisfaction through the appreciation shown by clients.”
2. Tell me about a time you were unable to satisfy a customer.
How to answer: Hiring managers may want to know how you resolve conflict to help customers feel satisfied. Provide an example of a time when a customer may have felt unhappy with their baked good, then describe the steps you took to resolve the situation and help the customer feel happy. Be sure to provide information about what you learned from the situation.
Answer: “I once had somebody enquire about a cake with white birch effect and I had never attempted it before. I made a practice cake before agreeing and it didn’t turn out as well as I would have liked and I didn’t want to promise them a look that I couldn’t deliver so I unfortunately had to turn them down. I always offer options, suggest alternatives, and give advice. I will do anything within my power to ensure the customer has a positive experience. And if I cannot help I will try to give direction to someone who can. They were great full that I was honest and truthful.”
3. How do you ensure that your workplace meets the proper safety regulations and standards?
How to answer: States typically require that bakeries maintain specific health standards and meet safety guidelines. This question allows hiring managers to see your knowledge of food service safety, and they can identify how you incorporate health standards into your baking techniques. In your answer, acknowledge the importance of following health standards closely, and then provide ways that you implement these standards.
Answer: “It’s essential for bakeries to follow health and safety guidelines closely to keep employees and customers safe. While working, I wash my hands consistently. I also maintain a strict cleaning routine, which involves sanitizing the kitchen twice per shift to ensure a high level of cleanliness. I also prefer to place signs around the kitchen to remind employees to wash hands and keep a clean workspace.”
Not every question you will encounter when interviewing for Cake Designer position will be related to food service creative job. But those are the common topics interviewer can ask for selecting qualified candidate.
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Composed by: Suma Sarker